adds71 Privacy Policy

How We Collect Your Data

adds71 collects personal data through the following channels:

• Direct interactions: Data you provide when creating an account, completing identity verification, making a deposit or withdrawal, contacting our support team, or participating in promotions.
• Automated technologies: As you navigate the Platform, we automatically collect technical and usage data via cookies, server logs, and similar tracking technologies. This data helps us monitor Platform stability, detect suspicious activity, and understand how users interact with our games and features.
• Third-party sources: In limited circumstances, adds71 may receive data about you from identity verification partners or payment processors to confirm the accuracy of information you have provided during registration or a withdrawal request.

Legal Basis for Processing

adds71 processes your personal data on the following lawful grounds:

• Contract performance: Processing is necessary to open your account, operate your gameplay sessions, process deposits and withdrawals, and fulfil all other obligations under our Terms & Conditions.
• Legal obligation: Certain processing activities — including identity verification, age checks (21+), and transaction record-keeping — are required for compliance with applicable anti-money-laundering and counter-terrorism financing obligations.
• Legitimate interests: adds71 has a legitimate interest in preventing fraud, securing the Platform, and improving our services through analysis of aggregated usage data, provided such interests do not override your fundamental rights.
• Consent: Where adds71 processes your data for marketing communications or optional personalisation features, we do so on the basis of your explicit consent, which you may withdraw at any time.

How We Use Your Data

adds71 uses the personal data we collect for the following purposes:

• To create, verify, and manage your adds71 account.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• To verify your identity and age (21+) as required for responsible gaming compliance.
• To detect, investigate, and prevent fraudulent transactions, multi-accounting, and other prohibited conduct as defined in our Terms & Conditions.
• To send service-related communications including account confirmations, transaction receipts, security alerts, and support responses.
• To send promotional communications where you have opted in to receive them. You may opt out at any time by contacting our support team.
• To monitor gameplay and financial activity for responsible gaming purposes, including identifying patterns consistent with problem gambling and activating protective tools where appropriate.
• To analyse aggregated, anonymised usage data to improve Platform performance, fix bugs, and develop new features.

Sharing Your Data

adds71 does not sell or rent your personal data to any third party. We may share your data only in the following limited circumstances:

• Payment processors: Your financial data is shared with our payment partners (including bKash, Nagad, Rocket, Upay, Visa, and Mastercard processors) solely to facilitate deposits and withdrawals. These partners are bound by their own data protection obligations.
• Identity verification providers: Where required for KYC compliance, we may share identity documents with contracted verification partners. These partners process your data only on our behalf and in accordance with this Policy.
• Game software providers: Certain technical data (such as session identifiers and bet records) is transmitted to our game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) to enable gameplay. These providers do not receive your identity or financial data beyond what is technically required.
• Legal authorities: adds71 may disclose personal data to law enforcement or regulatory bodies where required to do so by law, court order, or to protect the rights, property, or safety of adds71, its users, or the public.

All third parties with whom adds71 shares data are required to handle your information securely and in accordance with applicable data protection standards. They are not permitted to use your data for their own commercial purposes.

Cookies and Tracking Technologies

adds71 uses the following types of cookies on the Platform:

• Strictly necessary cookies: These are essential for the Platform to function. They enable you to log in, maintain your session, and navigate between pages. These cookies cannot be disabled without affecting the functionality of the Platform.
• Performance cookies: These collect anonymised information about how visitors use the Platform — for example, which pages are visited most often and whether users encounter error messages. This data is used solely to improve Platform performance.
• Functionality cookies: These remember your preferences (such as language or display settings) to provide a more personalised experience during your session.

adds71 does not use third-party advertising cookies or retargeting pixels. You can manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may prevent certain Platform features from operating correctly.

Data Retention

adds71 retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law. Specific retention periods are as follows:

• Account data: Retained for the duration of your account's active status, plus a minimum of five years following account closure to satisfy anti-money-laundering record-keeping obligations.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Identity verification documents: Retained for the period required by applicable KYC regulations, typically five years from account closure.
• Support communications: Retained for two years from the date of the communication, or longer where the communication relates to an open dispute or legal matter.
• Technical and usage data: Aggregated or anonymised within 13 months of collection. Raw log data is deleted or anonymised within 90 days.

Once the applicable retention period has elapsed, adds71 will securely delete or anonymise your personal data so that it can no longer be associated with your identity.

Data Security

adds71 applies a range of technical and organisational security measures to protect the personal data we hold. These include:

• SSL/TLS encryption on all data transmissions between your device and our servers.
• Encrypted storage of passwords and sensitive account credentials using industry-standard hashing algorithms.
• Role-based access controls ensuring that only authorised adds71 personnel can access personal data, and only to the extent required for their role.
• Regular security assessments and vulnerability scanning of Platform infrastructure.
• Firewall protection and intrusion detection systems on all adds71 servers.

While adds71 takes all reasonable precautions to safeguard your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that poses a risk to your rights, adds71 will notify affected users without undue delay and take all necessary remediation steps.

Your Rights and Choices

Subject to applicable law, you have the following rights in respect of the personal data adds71 holds about you:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data, subject to our legal obligations to retain certain records.
• Right to restriction: Request that we restrict processing of your data in certain circumstances (for example, while a dispute is being investigated).
• Right to object: Object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the adds71 support team. We will acknowledge your request promptly and respond within 30 days. We may need to verify your identity before processing certain requests.

Children and Minors

The adds71 Platform is strictly restricted to adults aged 21 and above. adds71 does not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered user is under 21, we will immediately close that account, void any associated balance, and delete all associated personal data. If you believe a minor has registered on the adds71 Platform, please contact our support team immediately at [email protected].

Changes to This Policy

adds71 may update this Privacy Policy from time to time to reflect changes in our data practices, Platform features, or applicable legal requirements. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via the contact details associated with their account. Your continued use of the Platform following any update constitutes acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how adds71 protects your personal data.

Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data adds71 holds about you, please contact our support team. All privacy-related enquiries will be directed to the appropriate team member and handled with strict confidentiality.

Contact: [email protected] — available around the clock, Bangladesh Standard Time (UTC+6).